AI IN LOGISTICS

The AI-Amplified Family-Owned 3PL

Two software products under The Cox Group are real applications of AI, in security and in shipment visibility. TCG runs the freight. What we will not tell you is that an algorithm decides your loads, because it does not.

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The Thesis

AI Amplifies the Operator. It Does Not Replace Them.

Every logistics company is claiming AI right now. Most of it is a slide. Here is the narrow, checkable version of where AI actually sits inside The Cox Group: two sister-brand software products that exist and are deployed to real customers today.

Phishfirewall runs cybersecurity awareness training across distributed workforces. Total Visibility runs unit-level shipment visibility from DC through crossdock to final mile. Both are sister brands under The Cox Group, available on their own or alongside TCG freight. Neither is a TCG feature, and TCG does not claim them as one.

TCG runs the freight. The software does the technology that supports it.

What TCG does not claim: AI-optimised routing, predictive capacity, autonomous equipment, or algorithmic pricing. If a 3PL tells you it has those, ask which product, deployed since when, and to how many customers.

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Software Products
Two
Who Answers the Phone
A Person
Where the Software Lives

Sister Brands Under The Cox Group

Phishfirewall
Cybersecurity awareness training across distributed workforces
Total Visibility
Unit-level shipment visibility, DC through final mile
TCG
The freight. Asset-based capacity and brokerage reach.
WSI
Warehousing and distribution since 1986
Industrial Plastics Group
Custom plastics compounds and materials
The Cox Group
The holding company. Family-owned since 1986.
See the Full Directory
Every brand under The Cox Group
Machines and People

Where We Use Software. Where We Keep People.

People decide
Software supports
Judgement, accountability, escalation
Data, tracking, training
Where a person decides
Dispatch calls on a tight day
Escalation when a load is late
Whether to broker or run it ourselves
The 11pm phone call
Where software does the work
Unit-level shipment visibility
Security awareness training at scale
Exception flags and reporting
The software tells you what happened. A person tells you what happens next.
The Buyer's Test

Four Questions for Any 3PL Claiming AI

Ask Us These Questions
Which product, and can I see it running today?
How many customers use it, and since when?
What decisions does it make without a person?
Who do I call when it gets one wrong?

Start with the Network

Tell us your current lanes, footprints, and requirements. We will review where TCG, WSI or any of our other sister brands can help.

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